SimplyMe - FAQs

Why use SimplyMe?
We know that your health isn’t compartmentalised, it’s interconnected. How does your step count affect your mood? How does your BMI affect your sleep effici...
Understanding your dashboard and health ratings
SimplyMe provides you with evidence-based scientific analysis of your health in the here and now. As part of our user-friendly design, we provide you with s...
Navigating your dashboard
Your SimplyMe dashboard gives you an overview of your current health ratings and provides you with easy access to your detailed summary pages. Select a ...
How long until I receive my SimplyMe health ratings?
We don’t like jumping to conclusions. That’s why we wait until we've received a sufficient amount of data to analyse before we generate your health ra...
Where did my rating go?!
Here at SimplyMe we pride ourselves on providing you with high quality information that you know you can trust. We’ll never risk losing that trust by preten...
Why is my insight different to my rating?
If you're reading this then you've probably noticed a difference between the information displayed on your summary pages compared to the information...
I haven't received any check-in notifications
Our mood check-ins are a favourite feature for our users; not only are they quick and easy to complete, they also give you an opportunity to take a well-des...
I think my account is missing data
Is your dashboard looking a little on the barren side? Well, there may be a few reasons why you are yet to see your health analysis displayed in the SimplyM...
My Apple Watch is not syncing with SimplyMe
We're ready to begin your journey but the data from your Apple Watch may not have made its way to our lab yet.  Now is the perfect time to check tha...
Can I sync my Fitbit Aria scales to the SimplyMe app?
We love health tech gadgets and considering that you're an owner of a Fitbit Aria scale, we think it's safe to say that you love them too!  At t...