We need only one day of step-count data within a 28-day rolling time-window to generate your Daily Step Average rating. 


You can check how many days of data we have by taking a look at your SimplyMe Daily Step Average graph within the app - just follow the instructions below.


Step 1. Open the SimplyMe app and select the Activity category


Step 2. Select 'Daily Step Average' 


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Step 3. View your 30-day graph to see how many entries are displayed.



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            Already have 1 day of valid step-count data on your graph but still no rating? We'll look into it. Simply contact out support team here and please include:


1. Your email address linked to the SimplyMe app so we can identify your account.

2. A screenshot of you SimplyMe 30-day Daily Step Average graph.