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Knowledge base
SimplyMe FAQs
SimplyMe - FAQs
20
Why use SimplyMe?
Understanding your dashboard and health ratings
Navigating your dashboard
How long until I receive my SimplyMe health ratings?
Where did my rating go?!
See all 20 articles
Mind Rating FAQs
6
How is my Mind Rating Calculated?
How do OK-ish emotions affect my Mood rating?
Why is my Mood rating amber / red?
Why is my Emotional Health rating amber or red?
What is a mood check-in?
See all 6 articles
Heart Rate FAQs
7
I'm still waiting for my VO2 max rating / I lost my VO2 max rating
Where's my Heart rating?
What is a 28-day rolling time-window?
Why is my resting heart higher than that displayed in the Apple Health app?
Why has my low resting heart rate been given an amber/red rating?
See all 7 articles
Sleep Rating FAQs
12
How to check your SimplyMe heart data
I'm missing data on my sleep graph - Apple Watch
How to check your Apple Watch sleep data in the Health app
Why is my sleep duration shorter than what's displayed in my other apps?
Why is my sleep duration longer than what’s displayed in my other apps? (Health)
See all 12 articles
Body Composition FAQs
5
How is my Body Fat Percentage calculated?
Why are you asking for my Jeans size and how do I convert it?
Why calculate Body Fat Percentage?
Why haven’t I received my Body Fat Percentage rating?
How do I update my Weight measurements?
Activity FAQs
9
How to check your SimplyMe step-count data
Exercise Minutes: what is a 4-complete-week rolling time-window?
Exercise Minutes: covering 3 weeks of the 4 complete-weeks
Why is my Exercise Rating green when my Intense or Moderate minutes are red/amber?
Exercise Minutes: Intense vs Moderate
See all 9 articles
Device compatibility
18
What devices does SimplyMe sync with?
What devices by brand does SimplyMe sync with?
How to connect your Apple Watch to the SimplyMe app
How to connect your Fitbit to the SimplyMe app
How to connect your Garmin to the SimplyMe app
See all 18 articles
SimplyHealth and Sported
3
Why have SimplyHealth partnered with Sported?
Who are Sported?
How am I helping?
